WE'RE HERE TO HELP
Whether you have a question about our jewellery, your order, shipping or anything else, we're here to help.
For press inquiries, please contact supportluaesolis@gmail.com
A LITTLE ABOUT
LUA & SOLIS
Lua & Solis is an independent jewellery brand inspired by the moon, the sun and the beauty of the cosmos.
We're at the beginning of our journey, creating a collection for women who believe jewellery can be more than something beautiful — it can carry meaning.
Forged in the stars. Made to reflect you.
Need Help With Something Else?
Whether you're choosing your first piece, checking on an order or simply looking for more information, we're here to help.
RETURNS & REFUNDS
We hope you love your Lua & Solis jewellery. However, we understand that sometimes a piece may not be right for you. This policy explains how cancellations, returns, damaged items and refunds are handled.
JEWELLERY CARE
Your jewellery is made to be worn, enjoyed and made part of your story.
Follow these simple recommendations to help keep your jewellery looking its best.
WHEN WILL
I HEAR BACK
?
We aim to respond to all enquiries within 1–2 business days.